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                             tax.utah.gov

                                                                  Publication 17
                                                                            Revised 2/18

Waivers

 Reasonable Cause
  
          Utah State Tax Commission
          210 North 1950 West
          Salt Lake City, Utah 84134                                        If you need an accommodation under the Americans 
          801-297-6299                                                      with Disabilities Act, email  taxada@utah.gov, or 
          1-800-662-4335, ext. 6299                                         call 801-297-3811 or TDD 801-297-2020. Please 
          Fax: 801-297-6358                                                 allow three working days for a response.
          tax.utah.gov     waivers@utah.gov

General Information                                               Online Request
 The Tax Commission may waive or reduce penalties or inter-       (only for tax types available through TAP)
 est for reasonable cause. See Utah Code §59-1-401(14) and        You can request a waiver online through Taxpayer Access 
 Tax Commission Rule R861-1A-42.                                  Point (TAP). After accessing TAP follow these steps:
 You may request a waiver online or by fi ling a written applica-  1. Go to TAP.utah.gov. Businesses must login.
 tion with supporting documentation. You must show a good         2. Click Request Payment Plan or Waiver.
 reason why the Tax Commission should waive or reduce any 
 penalties or interest.                                           3. Select P&I Waiver.
 You have a right to appeal if we deny your request. See          4.  Choose the tax account and follow the instructions.
 Administrative Procedures Act (Utah Code §63-46b-3) and 
 Tax Commission Administrative Rules (Utah Administrative         Reasonable Cause
 Code) for more information.                                      We may fi nd a reasonable cause to waive penalties if you 
                                                                  can prove any of the following:
Waiver Procedures                                                 A. Timely Mailing: You mailed your return and payment by 
 We will consider a request for waiver of any penalties or         the due date but the post offi ce did not deliver it on time. 
 interest when:                                                    (You must provide documentation).
 •  you request a waiver online (see below) or by email, or        If you cannot document a post offi ce error, we may waive 
 provide a signed waiver request with supporting docu-             the penalties if you can show:
 mentation,                                                        1.  an excellent history of compliance;
 •  the total tax owed for the period(s) has been paid,            2.  suffi cient funds were in the bank on the date of 
 •  the tax liability is based on a return you fi led with the Tax  payment
 Commission (not on an estimate), and                              3.  the check was written in numerical order; and
 •  you have not already received a waiver review for the          4.  any proof that the return or payment was mailed 
 same period(s).                                                   timely.
 When we receive the waiver request, we will:                     B.  Wrong Filing Place: The return or payment was fi led on 
 •  review the request;                                            time, but was delivered to the wrong offi ce or agency.
 •  notify you if we need more documentation; and                 C.  Death or Serious Illness: The taxpayer’s death or 
 •  review the account history for prior waiver requests,          serious illness (or that of an immediate family member) 
 taxpayer defi ciencies, and evidence for your claim.               caused the delay. This also applies to a business, trust or 
                                                                   estate, if the individual (or an immediate family member) 
 It is harder to get interest waived than penalties because        had sole authority to fi le the return. The death or illness 
 you must prove the Tax Commission gave you incorrect              must have occurred on or immediately before the return 
 information or made an error that caused you to fi le or           due date.
 pay late.
                                                                  D. Unavoidable Absence: The person with sole respon-
                                                                   sibility to fi le the return was out of state due to circum-
                                                                   stances beyond his or her control.



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   E. Disaster Relief: A federal or state-declared disaster          M.  Recent Tax Law Change: You didn’t fi le or pay because 
    or natural disaster, such as fi re or accident, destroyed         you were not aware of a recent tax law change. You must 
    records or disrupted business. Federal relief guidelines         prove you could not be expected to know of the change.
    must be followed for a federally-declared disaster. For          The Tax Commission considers your recent account history 
    other disasters, you must show the matter was corrected          when we decide whether or not to waive a penalty. We also 
    in a reasonable time, given the circumstances.                   consider whether other tax returns or reports are overdue 
   F.  Reliance on Erroneous Tax Commission Information:             when you request the waiver.
    You received incorrect advice from the Tax Commission            Other factors may affect whether we fi nd reasonable cause. 
    that led to the underpayment, late payment or late fi ling.       These include:
    This does not apply if you gave the Commission inac-
    curate or incomplete information. Proof may be based             •  whether the Tax Commission had to take legal means to 
    on written communication from the Tax Commission or              collect the taxes
    verbal communication (include dates, times and names             •  whether you caught and corrected your own error(s)
    of Commission employees who provided the information).           •  the length of time between the event and the fi ling date
    We may excuse a failure to comply if you can prove you 
    requested the necessary tax forms timely but the Tax             •  typographical or other written errors, and
    Commission did not provide them timely.                          •  other clearly supported extraordinary reasons for fi ling or 
   G.  Tax Commission Offi ce Visit: You visited a Tax Com-           paying late which show reasonable cause and an inability 
    mission offi ce for information or help in preparing the re-      to comply.
    turn before the due date, but Tax Commission employees           In most cases, ignorance of the law, carelessness or for-
    were not there during Tax Commission business hours to           getfulness does not create reasonable cause. Intentional 
    help you.                                                        disregard, evasion or fraud does not constitute reasonable 
   H. Unobtainable Records: You were not able to get re-             cause under any circumstance.
    cords to determine the tax due, for reasons beyond your          Each case is judged on its individual merits.
    control.
   I.  Reliance on Competent Tax Advisor: You gave all your 
                                                                     Pass-Through Entity 
    tax information to a competent tax advisor who gave 
    you incorrect advice, failed to fi le a timely return on your     Waiver Request 
    behalf, or failed to make a timely payment on your behalf.       A pass-through entity that must withhold tax on partners/
                                                                     members or shareholders (pass-through entity taxpayers) 
    You must fi le returns. Relying on a tax advisor to prepare 
                                                                     may request a waiver for the withholding tax and any associ-
    a return does not automatically create reasonable cause 
                                                                     ated penalty and interest if:
    for failure to fi le or pay. You must give a tax advisor your 
    tax information before a return’s due date. You must show        •  the pass-through entity did not withhold and pay the tax, 
    you used normal care and diligence when you decided              and
    whether to seek further advice.                                  •  the pass-through entity can show that pass-through entity 
   J. First Time Filer: You were late in fi ling the fi rst return you taxpayer(s) fi led and paid tax on the Utah income by the 
    were required to fi le, but paid the tax within a reasonable      pass-through entity’s return due date, including extensions
    time. The Tax Commission may also waive penalties on             The waiver request must include all pass-through entity 
    the fi rst return after a fi ling period change if you fi led and   taxpayers’ names and identifi cation numbers. Also include 
    paid in a reasonable time.                                       a statement that all pass-through entity taxpayers have fi led 
   K. Bank Error: Your bank made an error in returning a             and paid the tax by the required date.
    check, making a deposit or transferring money. Provide a         See Utah Code §59-10-1403.2(5).
    letter from your bank explaining the error.
   L. Employee Embezzlement: An employee(s) embezzled 
    tax funds and you couldn’t get funds from any other 
    source.

                                    This publication is to be used as a guideline 
                                    only, and does not refl ect the complete 
                                    standards for waiver of penalty and/or interest.

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